Widerrufsrecht

Return & Refund Policy

Thanks for shopping at ​Best Deal Alert.
If you are not entirely satisfied with your purchase, we're here to help.


Returns

You have ​14 calendar days to return an item from the date you received it.

Within this periode, 14 calendar days past purchase date, your item can be returned, exchanged or refunded.

Some products are eligible for exchange, when others are not.

To be eligible for a return, your item must be unused  or have no visible of wear or use, with tags still on, and in the same condition that you received it. Your item must be in the original packaging.

Non eligible products 
Certains products are “final sale” (i.e., non-returnable, non-exchangeable): underwear, fine lingerie.

Proof of purchase

Your item needs to have the receipt or proof of purchase.

 

To initiate a return or exchange

To initiate a return, please complete the following steps:

  1. Reply to your order confirmation email to request which products you would like to return
  2. Print the prepaid return shipping label that you will receive by email
  3. Send all items back to us using the label provided

You can contact us through our email address to explain your case or chat with us on our web page so we could help you. 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

Refund
If your return is approved, we will initiate a refund to your credit card (or original method of payment).


You will receive the credit within a certain 5-7 work days, depending on your card issuer's policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non​refundable.

Where to return your items 

Base opérationnelle aux USA

486 NW 165TH STREET RD APT B506
MIAMI, FL 33169-6440
United States
Phone number: ‪+1(504) 419-8458 

 

Base opérationnelle en Haïti 

54, rue 25 H prolongée
Cap-Haïtien, 1110
Département Nord, Haïti.

Phone number :+50938470777

 

Contact Us
If you have any questions on how to return your item to us, contact us.

customercare@bestdealert.com